Improving Satisfaction Metrics – Happy Nurses and Patients

Kristin Whitehead
Senior VP, Nursing Excellence Analysts

With a nursing shortage looming, it has never been more important to cultivate nursing satisfaction, and happier nurses lead to happier patients.

This session focuses on fostering nursing excellence and other aspects of Magnet® culture conducive to improved nurse and patient satisfaction.  In this session, we define and discuss current and new strategies to bolster satisfaction in nurses and patients; describe characteristics of a Magnet® organization and Magnet® culture contributory nursing excellence and identify the impact on patient satisfaction; and discuss the crucial role the transformational leader plays in creating and sustaining culture supportive of nurse and patient satisfaction.

This session meets the needs of nurse executives, program directors, managers, and clinical nurses who are on the Magnet® journey for initial designation or redesignation.



Related Posts

Bridging Between ANCC Pathway to Excellence® and Magnet Recognition® Programs

This presentation focuses on 'Bridging between ANCC Pathway to Excellence® and Magnet Recognition® Programs' and includes...

Read more

Strategies To Increase Staff Retention

Our profession is in crisis and it is only going to get worse as the demand for nurses increases and the supply decreases....

Read more

About HealthLinx

HealthLinx® exists to create better outcomes through high-performing leadership and culture. We are a national project management firm that guides hospitals to achieve Leadership Excellence and Nursing Excellence.

Signup For Our Newsletter

Stay up-to-date with our valuable resources, services and announcements. Subscribe today!

RSS Feed


  • Ask the Experts
  • case studies
  • Leadership Excellence
  • Magnet
  • Magnet for Non-Dummies Series
  • Nursing Excellence
  • Pathway
  • Permanent
  • post
  • Resources
  • Transitional
  • webinars
  • whitepapers